Manager, OneStop Enrollment Services (Enrollment Management)
Tasks
- Assist with presentations and workshops
- Coordinate hiring onboarding and performance evaluations
- Develop and refine training materials
- Generate statistical reports
- Handle escalated cases
- Monitor customer satisfaction and provide feedback
- Monitor service queues and caseloads
- Provide enrollment support via phone email and in person
- Provide leadership and coaching
- Supervise advisors and manage daily operations
- Train staff on policy updates
Perks/Benefits
- Health, dental, and vision insurance
- Paid time off
- Public service loan forgiveness
- State retirement plans
- Tuition assistance
Skills/Tech-stack
Customer Service | Data Analysis | Email | Gator360 | Information Systems | Microsoft Office | PeopleSoft | Queue management | Scheduling | Service Level | Service Level Management | Student Information Systems | Team leadership | Training | Workforce Management
Education
Roles
Enrollment Manager | Manager | Operations | Operations Manager
Related jobs
-
Senior Manger, Marketing Analytics - Cards USD 120K-150KA/B | A/B Testing | Account Valuation Modeling | Attribution | B testingSenior-level Full TimeSan Francisco R16h ago
-
API Integration | Apache Airflow | Apache Spark | Big Data | Classified EnvironmentsHealth insurance | Paid leave | RetirementSenior-level Full TimeHanover, MD18h ago
-
Workforce Analytics Manager USD 32K-32KAWS | Azure | Data Analysis | Data Modeling | Data ValidationMid-level Full TimeCleveland, OH, United States21h ago
-
Assistant Manager - Bellmead USD 44K-52KCPR AED | Cleaning Operations | Customer Service | Data Analysis | Employee Performance ManagementOn call coverage during peak seasonMid-level Full TimeBellmead, Texas, United States1d ago
-
Claims data | Competitive Intelligence | Data Analysis | EHR | ForecastingMid-level Full Time TemporaryCarlsbad, California, United States; Remote, United … R1d ago
-
Business Analytics | Contract administration | Contract lifecycle | Contract lifecycle management | DashboardsDental insurance | Disability coverage | Health insurance | Paid time off | Parental leaveMid-level Full TimeRockville, MD, US, 208501d ago
-
Deposit Pricing & Analytics Manager USD 55K-80KCompetitive benchmarking | Data Analysis | Deposit Portfolio Management | Elasticity Modeling | Financial planningMid-level Full TimeOH0713 NW Bancshares HQ, United States1d ago
-
Communication | Customer Retention | Customer Service | Human Resources | Human Resources PoliciesCollaborative work environment | Dental insurance | Health insurance benefits | Vision insuranceMid-level Full TimeWork from home (Pennsylvania), United States R1d ago
-
Warranty Analytics & Performance Leader USD 69K-124KAccrual accounting | Alteryx | Audit management | Compliance Management | Data Analysis401k match | Adoption & Surrogacy Assistance | Adoption Assistance | Family planning benefits | Health insuranceSenior-level Full TimeTyler TX 6200 Troup Hwy, United …1d ago
-
Analytics Manager-Vice President USD 115K-200KAWS | Automated reporting | Cloud Computing | Dashboarding | Data AnalysisBackup childcare | Financial coaching | Health care coverage | Mental health support | Retirement savings planExecutive-level Full TimePlano, TX, United States1d ago
-
Development Operations & Analytics Manager USD 70K-90KArtificial Intelligence | Automation | Customer Relationship Management | Customer relationship | DashboardsDental insurance | Early Leave For Shabbat | Medical insurance | Paid sick leave | Paid vacationMid-level Full TimeNew York1d ago
-
Senior Product Manager, Events Data Platform USD 140K-175KAPI Design | Behavioral analytics | Customer discovery | Data Analysis | Data PipelinesSenior-level Full TimeRemote - USA R2d ago
-
Construction Planning Analytics Manager USD 100K-141KAI integration | CPM scheduling | Dashboards | Data Analysis | Data Governance401k match | Backup daycare | Dental insurance | Health insurance | Life insuranceMid-level Full TimeBoston, MA, United States2d ago
-
Senior Manager, Customer Insights and Analytics USD 115K-196KAnalytics | Budgeting | Competitive Analysis | Consumer Research | Cross-Functional CollaborationOnsite 4 days per week | Up to 15 percent travelSenior-level Full TimeAddress: 200 WILMOT RD,DEERFIELD,IL,60015-04620-00001-22d ago
-
Financial Crimes Model Analytics Manager USD 110K-140KAnti-Money Laundering | Change Management | Counter Terrorism Financing | Counter-terrorism | Data Management401k plan | Dental insurance | Disability insurance | Health insurance | Life insuranceMid-level Full TimeCharlotte NC - 214 North Tryon …2d ago
-
AWS | Azure | Budgeting | Business management | Cloud Cost ManagementSenior-level Full TimeBuffalo, NY, United States2d ago
-
Fulfillment Operations Team Leader USD 50K-86KCash handling | Coaching | Employee training | Food safety | Guest services401k | Dental benefits | Employee discount | Life insurance | Long-term disabilitySenior-level Full Time3310 S Meridian, Puyallup,WA 98373-3777, United …2d ago
-
Senior Product Manager, Returns Optimization USD 136K-184KCapacity Planning | Data Analysis | Forecasting | Logistics | Loss analysis401k matching | Health insurance | Mentorship | Paid time off | Parental leaveSenior-level Full TimeBellevue, Washington, USA2d ago
-
Budget Monitoring | Continuous Improvement | Data Analysis | Key Performance Indicators | Management software401k | Dental insurance | Disability insurance | EAP Resources | HolidaysMid-level Full TimeElizabethtown PA, United States2d ago
-
Quant Analytics Mgr. USD 116K-216KCloud Computing | Data Analysis | Data Governance | Data Modeling | Distributed ComputingFlexible work options | In office presence approachMid-level Full Time4910 Tiedeman Road, Brooklyn, OH, United …2d ago
-
Business Intelligence & Analytics Manager USD 121K-171KAnalytics | Business Intelligence | Copilot | Data Storytelling | Data VisualizationFlexible benefits | Paid time offMid-level Full TimeCharlotte, United States2d ago
-
Senior Manager Data Analysis-Card Alternative Data USD 200K-229KData Analysis | Data Governance | Data Technologies | Data sets | Econometric ModelingCoaching and mentoring | Inclusive environment | Training opportunities | Work-life balanceSenior-level Full TimeMcLean, VA, United States2d ago
-
Manager, Workforce Analytics USD 92K-153KCapacity Planning | Cause analysis | Contact center | Contact center operations | Continuous ImprovementPaid Holidays | Paid time off | Paid vacation | Paid wellness time | Remote work flexibilitySenior-level Full TimeRemote - Georgia, United States R2d ago
-
API Management | Artificial Intelligence | Chargeback | Chatbot Operations | Compliance401k | Childcare subsidy | Employee stock purchase plan | Home internet discount | Mobile service discountSenior-level Full TimeWA-Headquarters, Building 4, United States2d ago
-
Associate Director of Enrollment Content USD 43K-43KAsset Collection | Content Strategy | Content production | Copywriting | Digital AdvertisingPaid Holidays | Paid time off | Personal leave | Retirement contributions | Tuition coverageMid-level Full Time2339 Beville IT WWHQ 3, United …2d ago