Membership – Enrollment & Billing - Team Lead Membership - GR - 12834-44830-2 - JR198568

Tasks

• Collaborate with other leaders
• Conduct performance evaluations and recognition
• Coordinate process updates and training with partners
• Ensure adherence to process specifications and compliance
• Forecasting and capacity planning
• Maintain SOPs and training materials
• Manage employee retention and engagement
• Manage new hire training and refresher training
• Manage team performance
• Meet daily weekly monthly metrics
• Monitor performance and take corrective action
• Participate in recruitment screening and interviews
• Perform inventory management
• Produce reports and presentations
• Provide coaching feedback and development

Perks/Benefits

• Health insurance
• Learning and development
• Recognition and rewards
• Well-being benefits
• Workplace amenities

Skills/Tech-stack

Analytical Skills | Capacity Planning | Change Management | Communication skills | Conflict Management | Data Management | Decision Making | Documentation | Eligibility | Excel | Forecasting | Inventory Management | Leadership | Microsoft Office | People management | Performance Management | PowerPoint | Problem Solving | Process Improvement | SOP management | Stakeholder management | Training Management | US Healthcare