Mgr - Enrollment: Medicaid Segment - HYBRID
Tasks
- Administer and maintain enrollment systems procedures and forms
- Conduct accounts receivable reconciliation
- Coordinate inbound calls eligibility and maintenance
- Coordinate with internal departments and external brokers
- Develop staff and identify training needs
- Generate reports and support service goals
- Improve quality productivity and timeliness
- Investigate system issues and resolve problems
- Manage team performance and evaluations
- Oversee enrollment services operations
Perks/Benefits
Skills/Tech-stack
Accounts Receivable | Accounts Receivable Reconciliation | Active Listening | Customer Service | Data Analysis | Database software | Eligibility processing | Investigative skills | PC Proficiency | Quality Improvement | Reporting | Spreadsheets | Word Processing | Workflow Management
Education
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