Site Manager, Production & Fulfillment Operations
Tasks
- Coordinate production scheduling and job deadlines
- Ensure regulatory and customer SLA compliance
- Ensure staffing based on skills and equipment
- Handle daily customer communication
- Implement and review operational procedures
- Maintain audit and deadline compliance
- Manage service level agreements with customers
- Manage vendor relationships and evaluations
- Optimize business processes using Ricoh Process Director
- Report site performance and complete paperwork
- Resolve pricing orders and invoicing issues
- Supervise production and fulfillment operations
- Supervise shift labor and quality control
- Train workflow and machine operations
Perks/Benefits
- Flexible spending account
- Health insurance options
- Health savings account
- Paid Holidays
- Paid vacation
- Retirement savings plan
- Tuition assistance
Skills/Tech-stack
Audit compliance | Customer Service | Fulfillment operations | Invoicing | Job Scheduling | Order Management | PC skills | Process Director | Process Improvement | Production Operations | Quality Control | Ricoh Process Director | Scheduling | Service Level | Service Level Agreements | Training and Coaching | Vendor management | Workflow Optimization
Education
Roles
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