AVP, Digital Transformation Specialist (Operations COEs), Group Ops Capability Centre (GOCC), Group COO
DBS Asia Central, Singapore
SGD 130K-200K (estimate) Executive-level Full Time
Tasks
- Convert SOPs into agent consumable skills
- Create single source of truth for operational knowledge
- Define knowledge standards and governance
- Design ontology taxonomy metadata frameworks
- Develop knowledge graph frameworks
- Drive issue resolution and change management
- Establish AI readiness through knowledge assets
- Establish centralized SOP platform
- Establish governance controls and risk management
- Improve knowledge management and operational efficiency
- Integrate SOPs and knowledge bases
- Integrate knowledge assets into AI platforms
- Lead SOP transformation to AI agent skills
- Manage stakeholder alignment and adoption
- Monitor platform effectiveness and knowledge quality
- Orchestrate AI powered workflows
- Own end to end delivery roadmap
Perks/Benefits
- N/A
Skills/Tech-stack
AI Agents | Artificial Intelligence | Business Analysis | Digital Transformation | Governance | Knowledge Management | Knowledge graph | Metadata Management | Ontology | Operations transformation | Process Mapping | RAG | Risk Management | Stakeholder management | Taxonomy | Workflow automation
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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