Support Engineer III, AMC, Measurements & Data Science
Bengaluru, Karnataka, IND
INR 2520K-3380K (estimate) Senior-level Full Time
Tasks
- Collaborate with internal teams on defect resolution
- Communicate issue trends to leadership
- Contribute to product prioritization
- Create training material and documentation
- Develop tools to scale support quality
- Investigate issues and identify root cause
- Manage and prioritize cases using case management tools
- Provide workarounds for customer continuity
- Reproduce issues using repro cases
- Resolve customer issues and blockers
- Troubleshoot and debug technical systems
- Write technical articles and code samples
Perks/Benefits
- N/A
Skills/Tech-stack
Case management | Debugging | SQL | Troubleshooting
Education
N/A
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