AI Specialist
Mexico City, Mexico City, Mexico
R
MXN 1040K-1300K (estimate) Senior-level Full Time
Tasks
- Audit AI conversations
- Collaborate with product and engineering
- Document support activity
- Ensure issues resolved within SLA
- Escalate complex issues to engineering
- Identify recurring issues
- Maintain issue logs
- Manage API integrations
- Monitor alerts from internal tools
- Resolve AI configuration problems
- Respond to customer inquiries
- Troubleshoot AI issues
- Update internal documentation and FAQs
Perks/Benefits
Skills/Tech-stack
AI configuration | API Integration | Email | JSON | Process Automation | Python | Slack | State Machine | WhatsApp | Zapier
Education
N/A
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