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Fulfillment Intern

Rome, Italy

EUR 33K-39K (estimate) Entry-level Full Time Internship

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Found 1mo ago

Tasks

Apply knowledge base for issue handling
Communicate service options to customers
Escalate third level assistance cases
Manage customer support requests
Monitor risks and report anomalies
Resolve cases per service level agreements
Train on support procedures
Use CRM to track customer information

Perks/Benefits

N/A

Skills/Tech-stack

CRM | Knowledge Base | Microsoft Excel | Microsoft PowerPoint | Microsoft Word

Education

Bachelor of Arts | Bachelor of Engineering | Bachelor of Science | High School Diploma

Roles

Customer Support | Customer Support Intern | Fulfillment | Fulfillment Intern | Intern | Support Intern

Regions

Countries

States

Cities

Rome, Lazio, IT

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Language: it Views: 3

Clicks: 2

Saves: 0

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