Operations Specialist, Guest Experience Analytics

GA, United States

USD 60K-80K Mid-level Full Time

@ I...

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Found 21h ago

Tasks

Align tools with hotel needs
Analyze usage trends
Collaborate with vendors on survey products
Coordinate testing and resolve issues
Develop and maintain training materials
Document enhancements and upgrades
Manage team inboxes
Monitor performance
Provide operational support for guest experience team
Provide support resources
Support guest experience tool lifecycle
Troubleshoot technical issues

Perks/Benefits

Skills/Tech-stack

Education

Bachelor of Engineering | Bachelor of Science

Roles

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Operations Specialist, Guest Experience Analytics

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