Order Fulfillment Manager
Tasks
- Analyze backlog health and trends
- Coordinate escalations with contract manufacturers
- Drive accountability for commits and shipment execution
- Ensure accurate order status communication
- Ensure deliverables meet SLAs
- Establish operational cadence with contract manufacturers
- Implement process improvements and automation
- Improve fulfillment visibility and reporting
- Lead global order fulfillment execution
- Manage and mentor order fulfillment team
- Manage fulfillment risks and delays
- Partner with order management logistics finance and sales
- Prioritize customer orders
- Support executive escalations with operational updates
Perks/Benefits
- N/A
Skills/Tech-stack
Automation | Backlog Management | CRM | Dashboard analytics | Data Analysis | ERP | Escalation management | Operational Visibility | Operational reporting | Order fulfillment | Process Improvement | Risk Management | Shipment tracking | Supply Chain | Supply Chain Operations
Education
N/A
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