Order Fulfillment Supervisor Full Time
Quincy, MA #0353, United States
USD 40K-40K (estimate) Senior-level Full Time
Tasks
- Assess team member performance and provide feedback
- Coach and train Omni Experience Ambassadors
- Ensure adherence to SOP for BOPIC curbside ship from club
- Lead omni fulfillment operations
- Maintain SFC and BOPIC area cleanliness
- Monitor SLA productivity expectations
- Package orders per standard operating procedures
- Pick merchandise using RF scanner
- Print staging tickets packing slips shipping labels
- Process member orders
- Process returns and determine handling
- Review daily and weekly OMNI reporting
- Securely handle damaged goods and spoiled products
- Supervise omni team members
- Support hiring training and performance management
- Update merchandise locations and staging
- Verify merchandise with RF scanner
Perks/Benefits
- 401k match
- Dental benefits
- Employee stock purchase plan
- Flexible spending account
- Free Store Membership
- Health benefits
- Health savings account
- Paid time off
- Vision benefits
- Weekly pay
Skills/Tech-stack
Customer Service | Digital device usage | Inventory Management | Order fulfillment | Performance Management | Product Picking | Quality Control | RF scanning | Reporting | Returns processing | SLA management | SOP compliance | Team Training | Workflow organization | Workforce Management
Education
N/A
Regions
Countries
States
Cities
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