Enrollment/Billing Senior Representative - Remote

Tasks

• Collaborate with internal business partners and external payers
• Communicate best practices based on issues identified
• Develop and implement processes to improve collections
• Edit bill and collect payment on complex claims
• Ensure collection efforts are exhausted before adjustments
• Identify payor issues and trends
• Investigate unpaid balances and denials
• Mentor new hires on role tasks
• Research and resolve unpaid balance using policy requirements
• Troubleshoot internal and external collection issues

Perks/Benefits

• 401k
• Annual bonus plan
• Life insurance
• Paid Holidays
• Paid leaves of absence
• Paid time off
• Remote work
• Tuition reimbursement
• Wellbeing programs

Skills/Tech-stack

Accounts Receivable | Billing | Claims Processing | Collections | Data Analysis | Denials Management | Healthcare | Insurance | Microsoft Excel | Microsoft Office | Payment posting | Pharmacy | Reimbursement | Research