Customer Success Data Scientist
California - Home Office, United States
R
USD 128K-219K Mid-level Full Time
Tasks
- Achieve high adoption retention satisfaction
- Apply exploratory analytics and machine learning
- Build statistical modeling and AI prototypes
- Coach and train team members
- Collaborate with sales support product management engineering
- Conduct customer health assessments
- Contribute industry and data science content
- Develop analytical deliverables
- Develop onboarding adoption monitoring support upgrade plans
- Drive long-term customer success
- Perform applied machine learning and AI research and development
- Provide product roadmap input
- Represent company at industry events
- Resolve escalations and support escalated investigations
- Translate customer business objectives into success plans
- Translate goals into technical objectives
Perks/Benefits
- 401k plan
- Annual bonus
- Company match
- Disability benefits
- Healthcare benefits
- Life insurance
- Sales incentives
Skills/Tech-stack
AWS | Anomaly Detection | Artificial Intelligence | Azure | C# | C++ | Data Analysis | Data Preparation | Data Visualization | Data integration | Data virtualization | Databricks | Dataiku | Exploratory Data Analysis | Generative AI | IronPython | JMP | Java | JavaScript | KNIME | Language Models | Language Processing | Large Language Models | Machine Learning | Natural Language | Natural Language Processing | Optimization | Python | QlikView | R | SQL | Series analysis | Snowflake | Spotfire | Statistical modeling | Tableau | Time Series | Time Series Analysis
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
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