[Innovative Medicine] CX Analytics & Marketing Automation Manager
JP007 Tokyo J&J Headquarter, Japan
JPY 7000K-9500K (estimate) Mid-level Full Time
Tasks
- Build and maintain marketing automation journey orchestration
- Define KPI hierarchies and success metrics
- Design and optimize data pipelines
- Develop and improve omnichannel dashboards
- Drive customer data governance and consent compliant activation
- Ensure marketing automation is measurable scalable compliant
- Generate insights for channel engagement optimization
- Lead A B testing and test and learn
- Manage data readiness segmentation and activation enablement
- Own CDP operations and capability development
- Own CX analytics capability
- Perform root cause analysis for data integrity issues
Perks/Benefits
Skills/Tech-stack
A/B | A/B Testing | Audience Segmentation | B testing | CRM | Consent Management | Customer Data | Customer Data Platform | Dashboard Development | Data Cleansing | Data Governance | Data Ingestion | Data Quality | Data pipeline | Data platform | Experimentation | Identity resolution | Journey orchestration | Marketing Automation | Marketing Technology | Real Time | Real-time Data | SFMC | SQL | Tableau
Education
N/A
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