Senior Manager, Business Intelligence & Service Analytics
Tasks
- Analyze vehicle repair data and supply chain performance
- Collaborate with operational teams to improve service processes
- Define inventory targets and forecast demand
- Develop analytical models and dashboards
- Establish data governance and visualization standards
- Mentor analysis teams
- Optimize service scheduling and repair processes
- Partner with engineering teams for data infrastructure
- Provide strategic insights to leadership
- Support quality and root cause analysis
- Translate data into strategies for customer experience
Perks/Benefits
- 401k
- Dental insurance
- Disability insurance
- Equity program
- Incentive program
- Life insurance
- Medical insurance
- Vacation leave
- Vision insurance
Skills/Tech-stack
Business Intelligence | Data Modeling | Data Visualization | Data analytics | Operational analytics | Performance Metrics | Power BI | SQL | Supply Chain | Supply chain analysis | Tableau
Education
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