Senior Manager, Commercial, GBS Process & Analytics Services
Tasks
- Apply AI to commercial processes
- Champion continuous improvement and experimentation
- Coordinate cross-functional teams
- Define customer strategies and account plans
- Deliver portfolio initiatives
- Demonstrate AI tools in workflows
- Design process and analytics solutions
- Establish initiative governance and benefits tracking
- Facilitate cross-functional workshops
- Identify process and analytics opportunities
- Integrate AI solutions into process optimization
- Lead commercial collaborator engagement
- Manage risks, dependencies, and issues
- Mentor managers and team members
- Partner with enterprise service leads
- Translate commercial requirements into service solutions
- Translate insights into executive narratives
Perks/Benefits
Skills/Tech-stack
Agentic AI | Agile | BPM | Data Science | Decision Intelligence | Intelligent Automation | Machine Learning | Predictive Analytics | Prescriptive Analytics | Process mining | Process reengineering | RPA | SAP | Salesforce | Veeva
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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