Senior Manager of Fulfillment Operations
Tasks
- Analyze KPIs and optimize performance
- Coach and mentor operations team
- Collaborate with IT customer service inventory planning merchants and partners
- Develop SOPs and continuous improvement processes
- Identify fulfillment risks and implement mitigation strategies
- Improve lead times and minimize errors
- Lead 3PL fulfillment team
- Leverage Warehouse Management Systems
- Manage and develop 3PL vendor relationships
- Manage receiving inventory management order processing and shipping
- Negotiate 3PL contracts and service level agreements
- Provide operational leadership
- Reduce costs and improve fulfillment accuracy
- Use Order Management Systems
- Use Returns Management Systems
- Use Transportation Management Systems
Perks/Benefits
- N/A
Skills/Tech-stack
3PL | Chain management | Continuous Improvement | Contract Negotiation | Data Analysis | Key Performance Indicators | Lean management | Management System | Operating procedures | Order Management | Order Management System | Performance indicators | Process optimization | Returns Management | Returns Management System | Risk Management | Standard Operating Procedures | Supply Chain | Supply Chain Management | Transportation Management | Transportation Management System | Vendor management | Warehouse Management | Warehouse Management System
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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