Sr. Manager, Professional Services, US Public Sector SLED (NGFW/SASE)
Tasks
- Collaborate with sales and support teams
- Deliver standardized professional service offerings
- Drive operational excellence and reporting
- Handle customer escalations and resolve issues
- Lead professional services delivery
- Manage financial and operational business performance
- Optimize operations using AI and ML tools
- Serve as liaison to enable client success
- Staff teams and manage delivery capacity
Perks/Benefits
Skills/Tech-stack
Backlog Management | Clarizen | Customer Success | Customer satisfaction | Cybersecurity | Enterprise Security | Enterprise Security Architecture | Internet Security | Kantata | Lifecycle Management | NGFW | PMP | Professional Services | Professional services management | Project Lifecycle | Project Lifecycle Management | Revenue Recognition | SASE | Salesforce | Secure Access | Secure Access Service Edge | Security Architecture | Service Edge | Services management | Tableau | Utilization reporting
Education
Regions
Countries
States
Cities
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