Sr. Product Strategist, Digital & AI Customer Success
San Jose, CA, US, 95128
USD 166K-250K (estimate) Senior-level Full Time
Tasks
- Collaborate with UXUI and IT architects
- Create business requirement documents
- Define AI KPIs
- Define ROI and customer impact
- Identify AI and automation opportunities
- Lead engineering refinement sessions
- Manage digital product backlog
- Orchestrate IT sprint priorities
- Prioritize AI initiatives
- Report value realization to leadership
- Translate customer needs into requirements
- Write user stories
Perks/Benefits
Skills/Tech-stack
API Integration | Agile | Artificial Intelligence | Automation | Business Analysis | Business Requirements | Cloud CX | Data workflows | Digital Strategy | Generative AI | IT Architecture | Journey Analytics | LLMs | Machine Learning | Omnichannel | Product Management | Sprint Planning | User Experience | User Interface | User stories
Education
N/A
Roles
Analyst | Business Analyst | Manager | Product Manager | Product Strategist | Strategist
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