Strategic Customer Success Manager, Customer Data Platform (CDP)
New York, New York, United States
USD 134K-262K Senior-level Full Time
Tasks
- Build customer relationships
- Collect customer feedback
- Deliver best practices guidance
- Develop strategic account plans
- Develop success plans
- Drive customer retention
- Drive expansion and upsells
- Enable platform use cases
- Influence product roadmap
- Lead QBRs
- Report adoption trends
- Serve as main point of contact
- Track customer health metrics
Perks/Benefits
- 401k matching
- Catered lunch
- Dog-friendly office
- Enterprise access to AI tools
- Equity grant
- Extra paid leave
- Gym benefit
- Health snacks
- Premium health insurance
- Sabbatical leave
- Shareholder access
Skills/Tech-stack
AI tools | Account Management | Business Strategy | CDP | Customer Data | Customer Data Platform | Customer Health | Customer Success | Customer health metrics | Data activation | Data analytics | Data platform | Enterprise SaaS | Health metrics | Martech | QBR | Stakeholder management | Use Case | Use Case Enablement
Education
N/A
Regions
Countries
States
Cities
Related jobs
-
Reporting and Analytics Consultant USD 81K-106KAnalytical modeling | Dashboard Development | Data Automation | Data Governance | Data IntakeSenior-level Full TimeTwelfth Ave, 395 W (0356), United …16h ago
-
AI tools | Change Data Capture | Data Capture | Data Contracts | Data EngineeringSenior-level Full TimeBozeman, Montana, United States R20h ago
-
Senior Technical Program Manager, Data Analytics USD 79K-166KData Pipelines | Data Visualization | Data analytics | Project Management | SQL401k matching | Adoption Assistance | Dental insurance | Health insurance | Life insuranceSenior-level Full TimeNashville, TN, United States21h ago
-
Technical Project Manager, Data Analytics USD 120K-150KAgile | Data Governance | Data Visualization | Data analytics | DevSecOps401k matching | Career development opportunities | Commuter benefits | Flexible spending account | Flexible time offSenior-level Full TimeTysons, VA1d ago
-
AI roadmap | Cross-functional | Cross-functional leadership | Data Engineering | Data InfrastructureSenior-level Full TimeAustin, TX, USA; Atlanta, GA, USA1d ago
-
Senior AI Product Manager - Distribution and Enablement USD 160K-200KAcceptance criteria | Agile | Analytics | Backlog Management | Brand governanceHybrid work | One day per week remote workSenior-level Full TimeBaltimore, Maryland, United States1d ago
-
AI/ML Product Owner USD 115K-163KAPI Integration | AWS | Agile | Artificial Intelligence | AutomationOnsite 3 days per weekMid-level Full TimeIndianapolis, IN1d ago
-
Copilot Studio | Data Analysis | Governance | Power Platform | Problem Solving401k plan | Dental insurance | Discretionary bonuses | FSA benefits | Health insuranceMid-level Full TimeMiami, United States1d ago
-
Analytics | Business Analysis | Copilot Studio | Data Analysis | Governance401k matching | Dental insurance | Discretionary bonuses | FSA benefits | Health insuranceMid-level Full TimeMiami, United States1d ago
-
Director, Data Governance, BI & AI USD 146K-220KArtificial Intelligence | Azure | Azure OpenAI | Copilot Studio | Data GovernanceExecutive-level Full TimeSouth Burlington, VT, United States1d ago
-
Sr. Business Manager - SBB Banker Analytics USD 182K-229KBusiness Strategy | Credit Risk | Credit risk modeling | Data Analysis | Economic forecastingContinuous learning | Financial benefits | Health benefits | Inclusive work environment | Performance-Based IncentivesSenior-level Full TimeMcLean, VA, United States1d ago
-
Cross-Functional Collaboration | Cross-functional | Ecommerce | Functional collaboration | GovernanceCollaboration spaces | Equity incentives | Health benefits | Remote-first | Work from home autonomySenior-level Full TimeBoston, MA, US, 02111 R1d ago
-
Engineering Manager USD 163K-241KAI machine learning | Analytics | BI reporting | Cloud Data | Cloud data platformSenior-level Full TimeUSA - CA - 820 S …1d ago
-
Ecommerce Fulfillment & Operations Manager USD 20K-26KADA compliance | AI tools | Amazon MCF | Automation | BASEFlexible schedule | Free Access to Products | Remote-first environment | Training and continuous learningSenior-level Full TimeUnited States - Remote R1d ago
-
Adoption Analytics | Business Analysis | Copilot Studio | Data Analysis | Documentation401k plan | Dental insurance | Discretionary bonuses | Equity incentives | FSA benefitsMid-level Full TimeMiami, United States1d ago
-
Senior Manager, International Business Analytics USD 73K-138KAI and ML | AI and ML Modeling | Artificial Intelligence | Big Data | Data Warehousing401k | Dental insurance | Long-term incentive program | Medical insurance | Paid time offEntry-level Full TimeMettawa, IL, United States1d ago
-
Agile | Case Development | Compliance | Data analytics | Development Life CycleBackup childcare | Financial coaching | Health care coverage | Mental health support | On-site health and wellness centersExecutive-level Full TimeJersey City, NJ, United States1d ago
-
Customer Value Architect, Analytics USD 78K-130KArtificial Intelligence | Automotive Dealer Management System | Big Data | Business Analytics | Change ManagementFree snacks and beverages | Medical, dental & vision coverage | Parental leave | Stock options | Unlimited PTOSenior-level Full TimeRemote, United States R1d ago
-
AWS | Apache Spark | Azure | Cloud Architecture | Data WarehousingTravel up to 30%Senior-level Full TimeRemote - California; Remote - Colorado; … R1d ago
-
Senior Manager, Strategy Operations - Data & Analytics USD 175K-201KAnalytics engineering | Artificial Intelligence | Business Intelligence | Data Governance | Data analyticsCompany retreats | Wellness programSenior-level Full TimeNew York, New York1d ago
-
Analytics | Application Architecture | Business Intelligence | Cause analysis | Change ManagementMid-level Full TimeRensselaer, New York, United States R2d ago
-
Delivery Manager-AI Strategy & Enablement USD 129K-209KAI Governance | Agentic Workloads | Artificial Intelligence | Automation | Compliance401k retirement plan | Employee assistance program | Health savings account | Life insurance | Long-term disabilityMid-level Full TimeHanover, MD, United States2d ago
-
Engineering Manager (TLM, Agents) USD 300K-405KAI Evaluation | Browser Extension | Browser extension development | CDP | Context engineeringMid-level Full TimeSan Francisco2d ago
-
Budget Management | Change Order | Change Order Management | Contract Management | Cross-functional401k matching | Dental coverage | Medical coverage | Training and development | TravelSenior-level Full TimeAtlanta, Georgia, United States2d ago
-
AI machine learning | AI-enabled | AI-enabled analytics | Cloud Data | Cloud Data PlatformsDental insurance | Disability coverage | Discounted tuition | Flexible Spending Account Benefits | Flexible paid time offSenior-level Full TimeSalt Lake City Office, United States2d ago