Systems Operations Manager – Data Platforms & Pipelines

141278-NC-CIC Customer Information Ctr, United States

USD 68K-104K (estimate) Mid-level Full Time

@ W...

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Found 8d ago

Tasks

Advance observability with monitoring logging metrics and alerting
Communicate system health incidents risks and remediation plans
Coordinate 24x7 global support coverage
Drive adoption of site reliability engineering principles
Enforce service level agreements and operational level agreements
Ensure compliance with security regulatory resilience and risk requirements
Ensure platform availability, performance, and reliability
Lead automation first initiatives
Maintain runbooks operational documentation and knowledge repositories
Make decisions for operating systems application software and systems management tools
Manage incident response root cause analysis and remediation
Mentor systems operations analysts and engineers
Oversee day to day operations of enterprise systems
Partner with support engineering and architecture teams
Perform workforce planning workload allocation and performance management
Serve as escalation point for operational issues
Support operational readiness for modernization migration and cloud transformation

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

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Systems Operations Manager – Data Platforms & Pipelines

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