Systems Operations Manager – Data Platforms & Pipelines
141278-NC-CIC Customer Information Ctr, United States
USD 72K-109K (estimate) Mid-level Full Time
Tasks
- Coordinate 24x7 global support coverage
- Drive Site Reliability Engineering adoption
- Enforce SLAs and OLAs
- Ensure platform high availability performance reliability
- Ensure security regulatory resilience and risk compliance
- Implement observability monitoring logging metrics alerting
- Lead automation first incident response improvements
- Lead enterprise systems operations
- Maintain runbooks and operational documentation
- Make operating systems and application systems management decisions
- Manage incident response root cause analysis and remediation
- Manage mentor systems operations analysts and engineers
- Manage vendor and contractor oversight
- Oversee workload allocation workforce planning and performance management
- Serve as escalation point for operational issues
- Support modernization migration and cloud transformation readiness
Perks/Benefits
- N/A
Skills/Tech-stack
Alerting | Apache Spark | Automation | CI/CD | Data Pipelines | DevOps | DevSecOps | ETL | Incident Management | Kubernetes | Logging | Metrics | Monitoring | OCP | Observability | Scala | Secure CI/CD
Education
N/A
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