AI Solutions & Operations Manager (m/w/d)
Tasks
- Analyze AI performance
- Create tests quality controls and KPIs
- Design workflows tool integrations and interfaces
- Develop chat ticket and voice automations
- Evaluate new AI technologies
- Identify and prioritize new AI and automation opportunities
- Manage external partners
- Optimize prompts knowledge sources conversation flows and escalation logic
- Support controlled AI rollouts
Perks/Benefits
Skills/Tech-stack
AI Agents | API | Chatbots | Data Pipelines | Evals | Function Calling | Generative AI | Guardrails | LLM | Language Models | Large Language Models | Prompt engineering | RAG | Retrieval-Augmented Generation | Tool-Calling | Voicebots | Webhooks | Workflow automation
Education
N/A
Regions
Countries
States
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