Customer Success Operations Manager
Tasks
- Build automation and AI powered workflows
- Build customer health score models
- Equip teams with tools and processes
- Manage cross functional operational challenges
- Optimize and standardize customer success workflows
- Provide training on tools and best practices
- Track and analyze KPIs
Perks/Benefits
- N/A
Skills/Tech-stack
AI workflows | Asana | Customer Success | Data Analysis | Databricks | Gong | Google Sheets | Microsoft Excel | Pendo | Process Automation | SQL | Salesforce | Salesforce Service | Salesforce Service Cloud | Service Cloud | Smartsheet | Tableau | TaskRay
Education
N/A
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