Operations and Analytics Specialist
Pampanga 2023, Philippines
PHP 384K-480K (estimate) Mid-level Full Time
Tasks
- Administer Gainsight CS
- Administer Kantata
- Build reports for team performance and project health
- Collaborate with business analyst to define tasks
- Create dashboards and reports
- Handle tickets troubleshoot issues test updates
- Maintain data quality checks and updates
- Maintain documentation
- Manage monthly reconciliation
- Monitor and resolve system integrations issues
- Proactively identify risks and issues
- Support and train users
- Support user access and onboarding
Perks/Benefits
Skills/Tech-stack
Access Management | Customer Success | Dashboards | Data Quality | Data integration | Email campaigns | Gainsight | Kantata | Project Reconciliation | Reporting | SaaS | Salesforce | Systems administration | User Access Management | User access | Zendesk
Education
N/A
Roles
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