Team Lead, Enrollment Quality Assurance
Tasks
- Analyze QA findings
- Conduct quality audits
- Document and escalate audit findings
- Escalate operational issues
- Identify clinical quality trends
- Maintain quality dashboards
- Maintain quality data
- Manage QA team
- Prepare quality committee reporting
- Prepare quality review materials
- Provide audit based feedback
- Provide onboarding and coaching
- Review documentation
- Support root cause analysis
- Track corrective actions
- Track follow through on issues
Perks/Benefits
- N/A
Skills/Tech-stack
Cause analysis | Clinical quality | Compliance | Data Analysis | Data dashboards | Data tracking | Documentation review | Phone Recording | Quality Assurance | Quality Rubrics | Quality audits | Root Cause Analysis | Root cause
Education
N/A
Roles
Lead | QA Team Lead | Quality Assurance | Quality Assurance Team Lead | Team Lead
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