Técnico/a de Soporte CAU - Data & Analytics | T&T Engineering
Tasks
- Analyze resolve or escalate tickets
- Create and maintain user guides FAQs and technical documentation
- Follow up pending user information and apply ticket closure policies
- Handle multichannel ticketing email teams and phone
- Maintain ways of working and user best practices
- Resolve incidents and requests for data analytics platform
- Support developers and business users
- Use ITSM ticketing tool for logging and traceability
Perks/Benefits
- Cultural and sports activities
- Feedback and continuous learning
- Flexible compensation plan
- Flexible schedule
- Health and wellness program
- Hybrid work
- Medical team at office
- Pro-bono projects
- Team building events
- Training plan
- Volunteer opportunities
Skills/Tech-stack
AWS Athena | AWS S3 | AWS SageMaker | Domo | Git | GitHub | Helix | ITSM | JupyterLab | Microstrategy | PySpark | Python | QuickSight
Education
Related jobs
-
AWS | Azure | Cloud Computing | Data Analysis | Data cleaningContinuous learning | Flexible working hours | Fully remote work | Professional growth | Work-life balanceMid-level Full TimeSpain R5h ago
-
Cloud infrastructure | Data Analysis | Data Ingestion | Data Modeling | Data PipelinesCompany-provided equipment | Continuous learning allowance | Flexible working hours | Fully remote | Health insuranceSenior-level Full TimeSpain R1d ago
-
AWS Glue | AWS Lambda | AWS Step Functions | Amazon Athena | Amazon ECSFlexible working environment | Fully remote work | Home office work | International team collaboration | Professional growth opportunitiesSenior-level Full TimeSpain R1d ago
-
Data Pipelines | Deep learning | GPU Computing | Inference | JAXCareer growth | Fully remote | High ownership autonomy | Professional development | Work flexibility EuropeSenior-level Full TimeSpain R1d ago
-
AI/ML Engineer - Network Management EUR 27K-35KAirflow | CI/CD | Cloud Computing | Docker | GitBuddies onboarding | Childcare support | Flexible work environment | Health insurance | Life insuranceEntry-level Full TimeMadrid, ES R1d ago
-
Data Engineer (CP4D) EUR 35K-42KBash | Cloud | Cloud Pak for Data | Data Governance | Data QualityBenefits bonus | Flexible work hours | Life insurance | Nature activities | Private medical insuranceMid-level Full TimeMADRID, Spain R1d ago
-
Data Scientist - Machine Learning EUR 36K-45KNumPy | Pandas | Predictive Analytics | Python | SQLAccident insurance | Additional vacation days | Continuous training | Flexible work environment | Life insuranceMid-level Full TimeMadrid, ES R1d ago
-
Cloud Engineer EUR 36K-45KAWS | AWS CloudFormation | Ansible | Azure | Azure ResourceConference access | Course access | Flexible working hours | Friday work schedule | Hybrid work optionMid-level Full TimeRemote, Spain R1d ago
-
Axolotl | Data Preparation | Deep learning | Direct Preference Optimization | Efficient Fine TuningContinuous learning | Exposure to open source AI projects | Fully remote | Inclusive workplace | International team collaborationMid-level Full TimeSpain R2d ago
-
Data Engineer EUR 70K-100KAWS | Airbyte | Apache Airflow | DBT | Data ModelingClassPass subscription | Coworking budget | Flexible remote | Half day AI learning each week | Paid parental leaveMid-level Full TimeParis R2d ago
-
API Design | Agent workflows | Alerting | Batching | CachingContinuous learning | Flexible work schedule | Fully remote | Ownership culture | Professional growthSenior-level Full TimeSpain R2d ago
-
AI Solutions Specialist EUR 45K-60KAPI Integration | AWS Athena | AWS Glue | AWS Lambda | AWS S3Employee referral program | Family care benefits | Healthcare benefits | Meal benefit | Paid time offMid-level Full TimeSpain - Barcelona R2d ago
-
Senior Data Engineer EUR 70K-90KAutomated testing | CI/CD | Claude Code | ClickHouse | Data ProcessingCareer development | Coaching | Flexible working hours | Learning time | Location Based Social BenefitsSenior-level Full TimeGermany /Spain / Romania (Remote) R3d ago
-
Azure Data Engineer (Multinacional) EUR 35K-43KApache Spark | Azure | Azure Data | Azure Data Factory | Azure DevOpsCareer plan | Certification bonus | Continuous training | Employee benefits | Family-friendly flexibilityMid-level Full TimeMadrid, Madrid R3d ago
-
Adversarial Testing | Bias Assessment | Data Science | Experiment tracking | LLM EvaluationFlexible contract opportunity | Fully remote work | Health insurance not included | Opportunity to work on advanced AI systems | Paid time off not includedSenior-level Contract Full TimeSpain R5d ago
-
Cloud Computing | Data Modeling | Docker | GPU Computing | KubernetesCollaborative & Inclusive Culture | Four-day work week | Fully remote | Open source contribution opportunities | Unlimited paid time offSenior-level Full TimeSpain R5d ago
-
Senior-level Full TimeMálaga, AN, Spain R5d ago
-
Especialista en GEN AI (100% Remoto) EUR 39K-48KAI Tooling | Agent architecture | Amazon SageMaker | Cloud Integration | Generative AI100% remote | Childcare support | Expleo Academy | Language learning opportunities | Meal vouchersSenior-level Full TimeBarcelona, CT, Spain R5d ago
-
Senior Data Engineer (Python/Scala) EUR 54K-74KAgile | Amazon EMR | Amazon Kinesis | Amazon Web Services | Apache AirflowContinuous learning | Hybrid work model | Knowledge sharingSenior-level Full TimeMadrid, Madrid, Spain (Hybrid) R5d ago
-
Cloud Data | Cloud Data Warehouse | Data Lineage | Data Modeling | Data PipelinesFlexible working arrangements | Fully remote Europe | High autonomy | Professional growth opportunitiesSenior-level Full TimeSpain R6d ago
-
Apache Spark | Application Insights | Asset bundles | Azure Data | Azure Data FactorySenior-level Full TimeValència, Valencian Community, Spain - Remote R6d ago
-
Senior AI Engineer (m/f/d) USD 100K-140K.NET | AI Search | AIOps | API Integration | AWS100 percent salary during sick leave | 4 weeks remote work per year | Childcare support | Coursera access | Experience daysSenior-level Full TimeMadrid, MD, Spain R6d ago
-
Senior AI Engineer (m/f/d) EUR 36K-45K.NET | AI Search | AIOps | API Integration | AngularChildcare support | Coursera access | Experience days | Flexible hours | Free specialist access for health wellbeingSenior-level Full TimeGranada, AN, Spain R7d ago
-
API Design | Backend architecture | Command Line | Command-line Interface | Database systemsCompany-provided equipment | Continuous learning allowance | Flexible working hours | Fully remote work | Health insurance allowanceSenior-level Full TimeSpain R7d ago
-
Senior Data Engineer Databricks (m/f/d) EUR 36K-45KAmazon Web Services | Apache Spark | Azure | CI/CD | Cloud platform100 percent salary during sick leave | Childcare support | Coursera access | Flexible compensation | Flexible scheduleSenior-level Full TimeReus, CT, Spain R7d ago