TikTok Shop - Fulfillment Centers Operations Associate, Merchant Support

Buford, Georgia, United States

USD 125K-235K (estimate) Mid-level Full Time

@ T...

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Found 1mo ago

Tasks

Collect merchant and LSP feedback
Coordinate with third party logistics partners
Design and refine operational SOPs
Identify process improvement opportunities
Improve SOPs and exception handling KPIs
Manage inbound outbound exceptions
Monitor and analyze site performance metrics
Monitor returns dwell time
Resolve merchant logistics issues within SLA
Streamline and expedite operational processes
Supervise daily site operations and issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

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TikTok Shop - Fulfillment Centers Operations Associate, Merchant Support

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