Call Center Enrollment Support Specialist
Stafford, Germanna Community College
USD 59K-65K Senior-level Full Time
Tasks
- Assist financial aid enrollment
- Collaborate to improve customer service
- Ensure FERPA compliance
- Guide admissions onboarding and registration
- Interpret and apply policies
- Maintain accurate records in CRM
- Provide customer service
- Resolve complex inquiries
- Support enrollment processes
- Troubleshoot enrollment barriers
Perks/Benefits
Skills/Tech-stack
Admissions | Artificial Intelligence | Banner | CRM | Communication | Customer Service | Data Management | EAB Navigate | Enrollment Management | FERPA Compliance | Financial Aid | Information Systems | Microsoft Office | Onboarding | PeopleSoft | Policy interpretation | Problem Solving | Record Keeping | Registration | Salesforce | Student Information Systems
Education
N/A
Related jobs
-
Senior Fulfillment Specialist GBP 64K-72KClient Relationship Management | Client relationship | Communication skills | Customer Service | Project ManagementCalm | Charity donations matching | Critical illness cover | Cycle to work | Emotional Wellbeing HelplineSenior-level Full TimeBromley, United Kingdom6d ago
-
DE&A - Core - Data Governance - Alation GBP 70K-87KAWS | Alation | Business glossary | Business glossary management | CCPASenior-level Full TimeUnited Kingdom8d ago
-
Quantitative Research Specialist GBP 75K-115KArtificial Intelligence | Derivatives | Financial Mathematics | Machine Learning | PythonEntry-level Full TimeLondon8d ago
-
Account Management | CRM | Clinical education | Customer Service | Medical DevicesCareer development | Comprehensive training | Extensive travelEntry-level Full TimeGB012 Leeds - Beeston, United Kingdom14d ago
-
Data Quality Controller GBP 22K-22KConditional Formatting | Customer Service | Data Management | Data Quality | Data ValidationInclusive culture | On-site work environment | Total rewards programEntry-level Full TimeGBR-CORP Norwich-Austin House Stannard Place, United …14d ago
-
Account Management | Application Modernization | Artificial Intelligence | Azure | Business caseSenior-level Full TimeUnited Kingdom, London, London15d ago
-
AI readiness | Access Controls | DAMA-DMBOK | Data Catalog | Data ClassificationEmployee assistance program | Hybrid work | Professional development accessSenior-level Full TimeLondon, England, United Kingdom17d ago
-
Data Governance Specialist GBP 45K-60KCatalogue Management | Cause analysis | DAMA Framework | Data Architecture | Data Catalogue Management26 days holiday | Additional paid time off after service | Bank holidays | Birthday day off | Buy/Sell HolidaysMid-level Full TimeCheadle, England, United Kingdom21d ago
-
Data Governance Specialist GBP 45K-60KCatalogue Management | Cause analysis | Data Architecture | Data Catalogue Management | Data Governance26 days holiday | Birthday day off | Buy/Sell Holidays | Critical illness cover | Free Access To Company Holiday Homes And Camper VansMid-level Full TimeCheadle, England, United Kingdom26d ago
-
Mid-level Full TimeBOURNEMOUTH, DORSET, United Kingdom28d ago