Lead Applied AI Site Reliability Engineer II - ServiceNow
Dallas, Texas, United States; Hermitage, Tennessee, United States; Jersey City, New Jersey, United States; Morristown, New Jersey, United States; New York, New York, United States
USD 113K-232K Mid-level Full Time
Tasks
- Build production observability metrics tracing logging
- Collaborate with security and risk for control objectives
- Conduct readiness verification and environment integrity checks
- Create SLO driven actionable alerting
- Create runbooks and shared playbooks
- Define service level objectives with teams
- Gate releases on error budgets and automated reliability checks
- Lead blameless postmortems
- Mentor engineers and review engineering work
- Operate production systems to meet SLOs within budget
- Own SLOs and error budgets
- Own admission of systems into production
- Run performance chaos and resilience testing
- Verify operational readiness for releases
- Write production automation
Perks/Benefits
- N/A
Skills/Tech-stack
.NET | AI | AI SSDLC | Agentic Workloads | Argo CD | Bash | C# | CI/CD | Capacity Planning | Chaos Engineering | Cloud Cost Optimization | Cost Optimization | Error budget | Go | Java | Kubernetes | Logging | Metrics | NoSQL | Observability | Performance Engineering | Python | SLA | SLI | SLO | SQL | Terraform | Tracing
Education
Regions
Countries
States
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