Data Center Manager, DCO
Tasks
- Automate workflows
- Coordinate travel and training
- Develop career paths
- Drive process improvement
- Ensure SLA compliance
- Maintain operational KPIs
- Manage data center operations
- Manage day-to-day operations
- Manage on-call schedule
- Manage outages
- Manage queue and shift schedules
- Manage team performance
- Prioritize trouble tickets
- Recommend policies and procedures
- Recruit and train technicians
- Troubleshoot hardware and network
Perks/Benefits
- 401k matching
- Adoption and surrogacy reimbursement
- Dental insurance
- Employee assistance program
- Flexible spending accounts
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Skills/Tech-stack
AWS | Automation | Call Support | Client-Server | Client-server environments | Hardware Troubleshooting | KPI Monitoring | Linux | Management Tools | Network Troubleshooting | On-Call | On-call support | Outage Management | Queue management | SLAs | Server environments | System management | System management tools | TCPIP | Technical writing
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Computer Science | Bachelor of Science in Engineering | Bachelor of Science in Mathematics
Roles
Regions
Countries
States
Cities
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