Director of RCM Analytics & Client Success
Tasks
- Align reporting with operational execution
- Build KPI dashboards and reporting
- Conduct root cause analyses
- Configure BI environments and automation
- Configure payer settings for electronic claims
- Coordinate HIPAA compliant handling of patient data
- Create forecasting and predictive indicators
- Drive operational change across sites
- Enforce EOB upload policy
- Ensure patient insurance benefit data collection
- Interface with product team on feature requests
- Manage authorizations daily
- Manage client setup and system configuration
- Monitor AR aging and denials
- Monitor clinical coding optimization
- Oversee claim submission and payer trends
- Oversee payer enrollment and electronic billing
- Own client revenue cycle performance
- Standardize upfront collections processes
- Track authorization timeliness
- Translate feedback into actionable product requirements
Perks/Benefits
- 401k
- Commuter benefits
- Dental insurance
- Disability insurance
- FSA or DCA
- Family and medical leave
- Flexible PTO
- Health insurance
- Life insurance
- Remote or hybrid work
- Vision insurance
- Wellness benefits
Skills/Tech-stack
AR aging | Accounts Receivable | Authorization management | Business Intelligence | Claim Submission | Claims management | Clinical Coding | Cycle management | Denials Management | EOB Upload | Electronic Claim Submission | Forecasting | Healthcare Analytics | Insurance verification | KPI Dashboards | Patient Insurance Verification | Payer configuration | Predictive Analytics | Reporting Automation | Revenue Cycle | Revenue Cycle Management | Workflow Optimization
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
Analytics | Analytics Director | Director | Director of Analytics
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