Senior Data Analyst (Customer Experience)
Tasks
- Analyze agent performance and identify bottlenecks
- Audit data integrity and operational reporting alignment
- Convert datasets into executive business insights and recommendations
- Develop and fine tune AI tools for data processing and predictive modeling
- Develop automate reporting dashboards for real time visibility
- Monitor productivity metrics and average handle time
- Oversee incentive system performance auditing
- Own customer experience data infrastructure
Perks/Benefits
- Annual bonus
- English classes
- Ergonomic equipment
- Flexible working hours
- Hybrid work model
- Insurance
- Learning platform access
- Medical insurance
- Paid maternity cover contract
- Purchase vouchers
- Remote work days
- Sports or lunch packages
- Training budget
- Volunteering day off
Skills/Tech-stack
Artificial Intelligence | Data Integrity | Data Studio | Data Visualization | Google Data Studio | Machine Learning | Predictive Modeling | SQL | Tableau
Education
N/A
Roles
Related jobs
-
Airflow | Cloud platform | Data Studio | Excel | GCPAdditional volunteering day | Cafeteria benefits plan | English classes | Hackathons | Hybrid work modelEntry-level Full TimeWarszawa, PL, 00-841 R1d ago
-
AI Automation | Data Integrity | Data Quality | Data Studio | Data VisualizationCafeteria benefits plan | English classes | Equipment provided | Hackathons | Hybrid workingSenior-level Full TimePoznań, PL, 61-569 R2d ago
-
AI tools | Apache Airflow | Data Studio | Data Visualization | ForecastingCafeteria benefits plan | English classes paid | Equipment provided | Flexible working hours | HackathonsSenior-level Full TimeWarszawa, PL, 00-841 R3d ago
-
A/B | A/B Testing | B testing | Cloud platform | ConsulAnnual bonus | Cafeteria plan | English classes | Equipment provided | HackathonsSenior-level Full TimeWarszawa, PL, 00-841 R3d ago
-
A/B | A/B Testing | B testing | Cloud Computing | Cloud platformCafeteria benefits | English classes | Equipment provided | Health insurance | Hybrid work modelSenior-level Full TimeWarszawa, PL, 00-841 R3d ago
-
Apache Airflow | Artificial Intelligence | Data Studio | Forecasting | Google Data StudioAdditional volunteer day | Cafeteria benefits plan | Equipment provided | Hybrid work schedule | Paid English classesEntry-level Full TimeWarszawa, PL, 00-841 R3d ago
-
Junior Data Analyst (Ohayu) UAH 486K-486KA/B | A/B Testing | Amplitude | B testing | Data QualityCareer growth | Fully remoteEntry-level Full TimeUkraine / Poland R9d ago
-
Ad Spend | Amazon Redshift | Anomaly Detection | Attribution | CACFully remote | Remote EU basedSenior-level Full TimePoland - Remote R10d ago
-
Senior Data Analyst (CX) PLN 237K-378KApache Airflow | BigQuery | ClickHouse | DAG | Data ModelingEmployee stock options | Inclusive culture | Provided work devices | Relocation support | Remote workSenior-level Full TimeRemote/Poland R12d ago
-
Senior Data Analyst (Contract, Poland Remote) PLN 206K-275KCloud Data | Cloud Data Platforms | DBT | Data Governance | Data ModelingContract employment | Remote workSenior-level ContractPoland R18d ago
-
Middle Office Static Data Analyst PLN 81K-119KAnalytical Thinking | Excel | Financial Services | Financial services operations | Microsoft OutlookCharity day | Development day | Employee assistance program | Employee pension plan | Employee resource networksMid-level Full TimePROSTA 36, Poland R23d ago
-
Senior Data Analyst PLN 216K-340KAmazon S3 | Data Integrity | Data Quality | Data Visualization | Generative AIAnnual leave | Flexible setup | Fully remote workSenior-level Full TimePoland - Remote R1mo ago
-
Analytical Skills | Artificial Intelligence | Azure Data | Azure Data Factory | BIBuddy from day 1 | Certificate training programs | Charity donation support | Flexible working hours | Internal promotionsSenior-level Full TimePoland R1mo ago
-
Senior Data Analyst PLN 180K-271KDashboard Development | Data Analysis | Data Modeling | Data Quality | Data VisualizationRemote workSenior-level Full TimePoland R1mo ago
-
Mobility - Data Analyst & Data Science PLN 180K-226KDashboarding | Data Governance | Data Management | Data Mining | Data SecurityHybrid work model | Work from home | Work-life balanceMid-level Full TimeGdańsk, Pomorskie, PL R1mo ago
-
Middle Data Analyst PLN 84K-168KAgile | Data Analysis | Data Quality | Data Visualization | DatabricksAgile team collaboration | Cross-functional team collaboration | Remote workMid-level Full TimeWarsaw, Masovian Voivodeship, Poland R1mo ago
-
Product Data Analyst (Krakow, Hybrid) PLN 171K-257KAgile | Data Governance | Data Modeling | Data Visualization | Data Warehousing401k match | Dental insurance | Employee stock purchase plan | Medical insurance | Occasional business travelEntry-level Full TimeKrakow,, Lesser Poland, R1mo ago
-
Artificial Intelligence | Data Visualization | Data correlation | Dataset Building | ExcelAgile work environment | Brand new office facilities | Hybrid work model | International team collaborationEntry-level Full TimeWarszawa - Marynarska - AGS, Poland R1mo ago
-
SQL Data Analyst PLN 132K-168KDashboarding | Data Quality | Data Validation | Data Warehousing | ExcelFlexible hours | Hybrid work | Learning budget | Life insurance | Multisport cardMid-level Full TimeWarsaw, Masovian Voivodeship, Poland - Remote R1mo ago
-
GCDO Data Quality Analyst PLN 132K-132KCollibra | Data Governance | Data Modeling | Data Quality | Data remediationBirthday day off | Flexible start of the day | Hybrid working model | Individual benefits package | Medical and wellbeing programMid-level Full TimeWarszawa - Polna 11, Poland R1mo ago