Operations, Planning and Fulfillment Manager
ETM-Ethel M Chocolates, United States
USD 74K-102K Mid-level Full Time
Tasks
- Conduct quality audits
- Create associate development plans
- Drive customer service and order preparation quality
- Execute custom B2B orders
- Lead fulfillment operations
- Manage freight quotes and logistics
- Manage order management and master data
- Manage product allocation during short supply
- Manage seasonal contractors for peak demand
- Manage third party retail orders
- Monitor performance metrics and standards
- Oversee order processing and shipments
- Plan logistics for digital and wholesale growth
- Provide coaching and feedback to associates
- Share KPI results with stakeholders
- Source and manage packing and shipping supplies
Perks/Benefits
Skills/Tech-stack
Amazon | Budgeting | Chain management | Continuous Improvement | Contract Management | FedEx | Food safety | Freight logistics | Good manufacturing practices | Inventory Management | KPI Reporting | Logistics planning | Management systems | Manufacturing practices | Master Data | Negotiation | Order Management | Problem Solving | Process optimization | Quality Management Systems | Quality management | SAP | Supply Chain | Supply Chain Management
Education
N/A
Roles
Logistics Manager | Manager | Operations | Operations Manager | Supply Chain Manager
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