Customer Fulfillment Representative
Missouri City, TX, United States
USD 70K-80K (estimate) Mid-level Full Time
Tasks
- Assist with branch front desk phone coverage
- Communicate with customers via phone and email
- Establish customer relationships
- Expedite orders
- Improve customer service levels
- Proactively manage open order data
- Process orders
- Provide price quotations and proposals
- Resolve customer issues using root cause analysis
Perks/Benefits
- 401k employer match
- Commuter Transit Benefits
- Dental insurance
- Employee discount programs
- Flexible personal days
- Flexible spending account
- Health & wellness programs
- Health insurance
- Health savings account
- Life insurance
- Paid Holidays
- Paid sick time
- Paid vacation
- Professional development
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Business Objects | Cause analysis | Customer Service | Data Analysis | Data Mining | Interpersonal Communication | Microsoft Excel | Negotiation | Order entry | Order entry systems | Order processing | Price quotation | Reporting | Root Cause Analysis | Root cause
Education
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