IN_Senior Associate_Agentic contact center ( Chatbots / Voicebots - Core.Ai) _GCC_Advisory_Bangalore
INR 2500K-4800K (estimate) Senior-level Full Time
Tasks
- Architect RAG knowledge bases
- Build and optimize Voice Bots
- Build and optimize chatbots
- Deploy containerized cloud-native services
- Design agent assist frameworks
- Develop microservices with API first design
- Ensure security scalability resilience and compliance
- Implement CI/CD pipelines
- Implement auto quality audit systems
- Integrate IVR with CRM and ticketing
- Lead contact centre transformation design
- Mentor junior developers
Perks/Benefits
Skills/Tech-stack
API first | API-first design | AWS | AWS Lex | Agent Assist | Amazon Connect | Auto-QA | Avaya | Azure | Azure Cognitive | Azure Cognitive Services | CI/CD | Chatbots | Cognitive Services | Conversational AI | Docker | Driven systems | Email bots | Event Driven | Event Driven Systems | GCP | GDPR | GenAI | Genesys | GitOps | Google CCAI | HIPAA | IVR | Kore.AI | Kubernetes | Microservices | Microsoft Dynamics | Multilingual conversational AI | Node.js | PCI DSS | Python | RAG | Salesforce | ServiceNow | Voice bots | Yellow.ai | Zendesk
Roles
AI | AI & Automation Engineer | AI Automation | Automation Engineer | Developer | Engineer | Senior Developer
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