Fulfillment Manager
Azcapotzalco, Ciudad de México, Mexico
MXN 239K-262K (estimate) Mid-level Full Time
Tasks
- Advise clients on cash management market trends and regulatory changes
- Coordinate client onboarding with implementation
- Create client tailored materials
- Evaluate options for complex query resolution
- Facilitate completion of regional projects
- Identify red flags and remediate issues
- Manage client initiated requests for retention
- Manage client service escalations
- Oversee transactional support quality
- Provide analysis and recommendations to senior management
- Provide product knowledge and functionality
- Work with product liquidity and integration partners to transition deals
Perks/Benefits
- N/A
Skills/Tech-stack
Cash Management | Clearing Services | Client Onboarding | Client Relationship Management | Client relationship | Escalation management | Financial Services | Foreign Exchange | Liquidity Management | Microsoft Excel | Microsoft Outlook | Microsoft PowerPoint | Microsoft Word | Payments | Product knowledge | Project Management | Project Planning | Query management | Regulatory Compliance | Relationship Management | Treasury operations
Education
N/A
Roles
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