Lead Client Success Consultant, Data Analytics
Tasks
- Collect and analyze data
- Conduct client check-ins
- Contribute to proposals and scoping
- Identify risks and mitigations
- Lead client onboarding and adoption
- Manage change requests
- Manage client stakeholder relationships
- Oversee billing management
- Plan and monitor project work plans
- Prepare reports and workpapers
- Propose client solutions
- Support KPI reporting
- Support business development renewals
- Track service performance and utilization
- Train and mentor staff
Perks/Benefits
- 401k
- Certification assistance
- Dental insurance
- Education assistance
- Employee assistance program
- Family care leave
- Flexible time off
- HSA
- Health insurance
- Parental leave
- Profit sharing
- Remote work options
- Vision insurance
Skills/Tech-stack
Billing Management | Change Management | Client Management | Client Onboarding | Data Analysis | Data analytics | KPI Reporting | Managed Services | Microsoft Fabric | Power BI | Project Management | Qlik | Reporting | Snowflake | Stakeholder management
Education
N/A
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