Robotics Technical Support Specialist

US (Remote) R

USD 80K-120K Mid-level Full Time

@ S...

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Found 7d ago

Tasks

Create knowledge base articles
Diagnose robot issues
Document issues in CRM
Escalate complex issues
Guide troubleshooting processes
Identify support request patterns
Manage support tickets
Meet support KPIs
Provide customer technical support
Recommend process improvements
Troubleshoot robot configurations

Perks/Benefits

Skills/Tech-stack

Education

Associate Degree | Bachelor of Engineering | Bachelor of Science | Master of Science

Roles

Robotics Technical Support Specialist | Specialist | Support Specialist | Technical Support | Technical Support Specialist

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