Data Center Manager (Night Shift)
Tasks
- Act as subject matter expert
- Assign tasks to technicians and operators
- Coordinate hardware logistics
- Develop career paths
- Drive technology innovation and automation
- Ensure SLAs compliance
- Ensure staffing levels
- Improve team processes
- Lead large-scale events
- Maintain workflows and throughput
- Manage data center operations
- Manage on-call schedule
- Manage queue management
- Manage shift arrangements
- Manage team performance
- Measure and meet operational KPIs
- Prioritize trouble tickets
- Recommend and oversee policies and procedures
- Recruit and train technicians
Perks/Benefits
Skills/Tech-stack
Automation | Hardware Diagnostics | Incident Management | KPI Tracking | Logistics management | Network Diagnostics | Outage Management | Queue management | Service Level | Service Level Agreements | Shift scheduling | Troubleshooting
Education
Roles
Center Manager | Data Center Manager | Manager | Operations | Operations Manager
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