Customer Success Manager, Data & Analytics
IND-Mumbai-One World Center, India
INR 700K-804K (estimate) Mid-level Full Time
Tasks
- Collaborate with sales on client use cases
- Collect voice of customers
- Demonstrate value of market data solutions
- Develop customer value plans
- Drive service contract renewal and retention
- Drive technical onboarding and integration
- Enable end users through training
- Execute customer coverage model
- Identify sales leads
- Improve customer health metrics
- Maintain client data feed usage
- Manage customer lifecycle
- Support account management strategies
- Triage operational support issues
Perks/Benefits
Skills/Tech-stack
Computer Networking | Customer Success | Customer Value | Customer Value Management | Customer success management | Data-Driven Decision Making | Data-driven | Decision Making | Digital Wealth | Low Latency | Market Data | Product demonstrations | Software development | Technical Onboarding | Value management
Education
N/A
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