Senior Designated Support Engineer
France, UK, Italy, Poland, Israel, Germany
R
GBP 67K-89K (estimate) Senior-level Full Time
Tasks
- Communicate technical concepts to customers
- Develop troubleshooting tools and support processes
- Diagnose system issues with administrators
- Execute test plans for upgrades and maintenance
- Handle complex escalations and incidents
- Mentor junior support engineers
- Participate in rotating on-call schedule
- Provide advanced technical support
- Review and contribute to technical documentation
- Support Lustre parallel file systems
- Troubleshoot and resolve storage issues
Perks/Benefits
Skills/Tech-stack
Active Directory | Erasure Coding | Ethernet | FTP | Infiniband | LDAP | Linux | Lustre | NFS | Perl | Python | RAID | Routing | S3 | SFTP | SMB | Shell | Storage networking | TCP/IP
Education
N/A
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