Analyst II, Customer Experience Analytics
Tasks
- Build automate and improve reporting dashboards
- Design, execute, and analyze experiments
- Identify trends and root causes in customer issues
- Recommend solutions to reduce support volume
- Reduce support friction through analytics
- Transform customer and operational datasets into insights
- Translate analyses into stakeholder narratives
Perks/Benefits
- N/A
Skills/Tech-stack
Dashboarding | Data Modeling | Experiment design | Hypothesis Testing | MATLAB | Python | R | Reporting Frameworks | SAS | SQL | Statistics
Education
Roles
Regions
Countries
States
Cities
Related jobs
-
Manager, Advanced Analytics USD 100K-160KA/B | A/B Testing | Adobe Analytics | Adobe clickstream | Amplitude401k match | Dental insurance | Discounts | Medical insurance | Paid leaveMid-level Full TimeUniversal City, CALIFORNIA, United States12h ago
-
GTM Data Analyst Intern USD 75K-107KBigQuery | DBT | Data Modeling | Data Quality | Data ValidationCatered lunches | Employee resource groups | Hybrid work | Learning and development stipend | Onsite wellness programsEntry-level InternshipOakland, California, United States13h ago
-
Analytics Engineer, Sentry USD 146K-194KDashboarding | Data Engineering | Data Modeling | Data Pipelines | Data QualityCompetitive benefits | Health insurance | Paid time offMid-level Full TimeIrvine, California, United States14h ago
-
Manufacturing Engineer, Analytics USD 129K-171KLean Manufacturing | Microsoft Excel | PLSQL | PowerBI | PythonHealth benefits | Recovery BenefitsMid-level Full TimeCosta Mesa, California, United States14h ago
-
Senior Data Analyst, Sales Analytics USD 121K-166KAPI Integration | Anomaly Detection | Apache Airflow | Dashboards | Data Modeling401k | Dental insurance | Disability insurance | Life insurance | Medical insuranceSenior-level Full TimeNewark, CA15h ago
-
Senior Data Analyst USD 121K-310KAmazon Redshift | DBT | Data Governance | Data Modeling | Databricks401k retirement plan with matching | Employee assistance program | Medical, dental, and vision coverage | Mental health support | Paid HolidaysSenior-level Full TimeRemote, United States R15h ago
-
Financial Data Analyst USD 32K-32KAWS Redshift | Airflow | Dashboards | Data Pipelines | Data Warehousing401k matching | Employee resource groups | Flex schedule | Flexible time off | Health insuranceMid-level Full TimeDraper, Utah, United States15h ago
-
Analytics Intern USD 42K-86KExcel | Hypothesis Testing | Pandas | Python | R401k plan | Employee assistance program | Paid time off | Transportation Pre Tax Transit BenefitsEntry-level Full Time InternshipSan Diego, California, United States15h ago
-
Agile | Data Modeling | Data Structure | Data Visualization | ExcelHybrid work environmentEntry-level Full Time InternshipRowley, Massachusetts, United States16h ago
-
Fulfillment Strategy and Ops Associate USD 75K-115K3PL Management | Benefit Analysis | Carrier selection | Cost Benefit | Cost-Benefit AnalysisEquity RSUs | Ownership mindset | Remote-friendlyMid-level Full TimeSomerville, MA18h ago
-
Analytics Engineer USD 60K-75KDBT | Data Modeling | Data Quality | Data pipeline | Data pipeline troubleshooting401k employer match | Medical/Dental/Vision insurance | Paid Holidays | Paid parental leave | Paid sick leaveMid-level Full TimeBoulder, Colorado, United States18h ago
-
Sr Business Solutions Data Analyst USD 110K-140KAWS S3 | Automl | BigQuery | BigQuery ML | Cloud Composer401k | Dental insurance | Discounts | Medical insurance | Paid leaveSenior-level Full TimeUniversal City, CALIFORNIA, United States19h ago
-
Data Analytics Specialist USD 86K-176KDatabricks | Microsoft Excel | Power BI | SQL | TableauPublic Trust Clearance Eligible | Remote or in person work option | U S citizenship requiredEntry-level Full TimeWashington, DC19h ago
-
Technical Intelligence Analyst USD 198K-320KAI-assisted workflows | Anomaly Detection | Classification | Dashboard Development | Data AnalysisHybrid work | Reasonable accommodations | Relocation supportMid-level Full TimeSan Francisco19h ago
-
Artificial Intelligence | Data Analysis | Data Visualization | Data sets | ExcelExempt employment | Professional development opportunitiesExecutive-level Full TimeBlacksburg, Virginia19h ago
-
Manager, Data Analytics USD 110K-125KA/B | A/B Testing | AWS Athena | Adobe Analytics | Amazon QuickSightMid-level Full TimeEl Segundo, CALIFORNIA, United States19h ago
-
Lead Analyst, GTM Productivity Analytics USD 148K-204KBigQuery | Business Intelligence | Capacity Planning | DBT | Dashboarding401k retirement savings plan | Bereavement leave | Connectivity reimbursement | Dental insurance | Disability insuranceSenior-level Full TimeRemote - USA R19h ago
-
Analytics Advisor III (R-19132) USD 122K-174KAnalytics modeling | Consultative selling | Data Analysis | Data Visualization | Hadoop401k match | Education assistance | Health and wellness benefits | Medical/Dental/Vision insurance | Paid sick timeSenior-level Full TimeJacksonville - Florida - United States19h ago
-
Pricing Analytics Analyst USD 77K-121KBudgeting | Cloud Computing | Data analytics | Databricks | Economic ProfitMid-level Full TimeAtlanta, GA, United States19h ago
-
Data Scientist, Finance USD 194K-215KAnalytics engineering | Dashboarding | Data Architecture | Data Engineering | Data Storage401k employer match | Generous holiday policy | Health insurance | Home office setup allowance | Medical dental vision insurance optionsSenior-level Full TimeSan Francisco, CA20h ago
-
Senior Data Analyst USD 120K-140KAttribution Modeling | Data Mining | Data Modeling | Data Pipelines | Data Visualization401k match | Dental insurance | Flexible PTO | Free fitness classes | Health insuranceSenior-level Full TimeArlington, Virginia20h ago
-
Research Technician (Institut Research Analyst I), Institutional Research & Analytics-2 Positions USD 57K-83KData Analysis | Data Mining | Data Visualization | Data confidentiality | Data entryCalPERS retirement | Fee waiver education program | Medical, dental, and vision plans | Paid Holidays | Sick timeNone Full TimeSouthern California, San Bernardino - San …20h ago
-
Analytics Engineer USD 147K-225KAirflow | BigQuery | DBT | Databricks | Python401k | Comprehensive benefits | Flexible time offSenior-level Full TimeUS Remote, Los Angeles, CA; San … R21h ago
-
Operational Data Analyst USD 85K-115KDashboarding | Data Visualization | Looker | Mode | SQLFlexible ownership of schedule | Medical, dental, and vision insurance coverage | National holidays | Paid parental leave | Remote home office equipment budgetMid-level Full TimeAnywhere in the United States R21h ago
-
Sr. Data Analyst USD 130K-130KData Modeling | Data Visualization | Data analytics | Excel | ForecastingSenior-level Full TimeUnited States - Remote R21h ago