Order Fulfillment Manager
Tasks
- Align customer commits with backlog health and shipment readiness
- Collaborate on process improvements and automation
- Communicate order status and escalations
- Drive accountability for commits and issue resolution
- Ensure deliverables meet SLAs
- Establish operational cadence with contract manufacturers
- Identify risks before customer impact
- Improve fulfillment visibility across build status and shortages
- Lead global order fulfillment execution
- Manage and mentor order fulfillment team
- Monitor fulfillment risks and shipment delays
- Partner cross functionally with order management and logistics
- Prioritize customer orders
- Serve as escalation point for contract manufacturers
- Support executive escalations with operational updates
- Use reporting and dashboards for backlog analysis
Perks/Benefits
- N/A
Skills/Tech-stack
Backlog Management | CRM systems | Chain management | Dashboarding | Data Analysis | ERP systems | Escalation management | Logistics | Manufacturing Operations | Operational reporting | Order Management | Process Automation | Process Improvement | Risk Management | Supply Chain | Supply Chain Management
Education
N/A
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