Analyst, Customer Fulfillment (Mandarin)
PHL - Makati, Philippines
PHP 420K-450K (estimate) Entry-level Full Time
Tasks
- Collaborate with e-commerce teams on system issues
- Coordinate delivery dates
- Implement process improvements
- Liaise between logistics and internal teams
- Maintain customer service performance reporting
- Manage order issues
- Process Customer Orders
- Resolve customer inquiries with action plans
Perks/Benefits
- Career development plan
- Family-oriented program
- Gym access
- Health care benefits
- Inclusive workplace
- Independence and autonomy
- Paid leave
- Pension plan
- Profit sharing
Skills/Tech-stack
Customer Service | Ecommerce | Order Management | Process Improvement | Reporting | SAP
Education
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