Asset & Wealth Management Operations - Marcus UK Fulfillment - Associate - Bengaluru
Bengaluru, Karnataka, India
INR 700K-1300K (estimate) Mid-level Full Time
Tasks
- Collaborate with stakeholders to resolve issues
- Compile management MI reports
- Conduct interviews and select team members
- Create executive presentations
- Create team schedules and manage staffing forecast
- Guide real time operational performance
- Identify continuity and succession opportunities
- Manage business controls and escalate incidents
- Manage team performance and address issues
- Monitor work queues and service levels
- Oversee customer service team
- Provide leadership, coaching, and development
- Recommend process improvements
- Serve as escalation point
- Track industry trends and implement best practices
- Train and coach team members
Perks/Benefits
- N/A
Skills/Tech-stack
Coaching | Customer Service | Escalation management | Executive Communication | Forecasting | Incident Management | Microsoft Excel | Microsoft Outlook | Microsoft PowerPoint | People management | Performance Management | Process Improvement | Risk Management | Service Level | Service Level Management | Staff scheduling | Stakeholder management
Education
N/A
Roles
Customer Support | Customer Support Team Lead | Lead | Manager | Operations | Operations Manager | Support Team Lead | Team Lead
Related jobs
-
Head-Data Analytics & Bus Intelligence INR 1800K-3000KAgile methodology | Cloud platform | Customer Segmentation | Data Lake | ForecastingRelocation assistance within countryExecutive-level Full TimeMumbai, MH, IN7h ago
-
Advanced Analytics | Agile | Attrition Analytics | Azure DevOps | Budget ManagementMid-level Full TimeBengaluru, KA, IN, 56001615h ago
-
VP - Data Engineering INR 1500K-6000KAgile | Azure Data | Azure Data Factory | Azure Data Lake | Azure Data Lake StorageFlexible working | Home working arrangementsExecutive-level Full TimePune, India15h ago
-
AI Engineering Manager - Global Infra INR 1800K-3000KAI Foundry | AI Pipelines | AI endpoints | Agent Builder | AlertingBirthday off | Flexible work-life balance | Flexible working hoursMid-level Full TimeGurgaon1d ago
-
Mid-level Full TimeBangalore, Karnataka, India1d ago
-
Process Manager INR 850K-1500KAdvanced Excel | Budgeting | Data Governance | Data Modeling | Data ValidationMid-level Full TimeMumbai, Maharashtra, India1d ago
-
Lead Analytics Consultant INR 1100K-2200KAlteryx | Binomial trees | Calypso | Capital Markets | Commodities derivativesSenior-level Full Time110380-IND-BENGALURU-INTL BLR Twr-1&2 CARNATION, India1d ago
-
Lead Analyst, R&A (Credit Risk & Portfolio Analytics) INR 1431K-2146KCredit Risk | Credit writing | Microsoft Excel | Microsoft PowerPoint | Microsoft WordFlexible working options | Health and wellbeing services | Hybrid workSenior-level Full TimeBengaluru, IN1d ago
-
Project Manager INR 1000K-2000KAI project planning | Budget Management | Business Analysis | Data Analysis | Data platformsHybrid workMid-level Full TimeAMRUTHAHALLI, NH 7,INTERNATION, India1d ago
-
AVP, Digital Analytics (L10) INR 2000K-3800KAdobe Analytics | Agile | Coaching | Data Management | Data ValidationCareer advancement | Flexible work schedule | Upskilling opportunities | Work from homeExecutive-level Full TimeHyderabad IN, India1d ago
-
Senior Manager, Clinical Data Reporting and Analytics INR 2092K-3487KAnalytics | Clinical data | Clinical trials | Data Compliance | Data VisualizationEmployee benefits and services | Flexible work hours | Global collaboration | Workplace accommodationsSenior-level Full TimeHyderabad, India1d ago
-
Lead Accountant (Power Bi & Excel) INR 1687K-3220KAccount Reconciliation | Accounting | Automation | Cash reconciliation | Data analyticsSenior-level Full TimeBengaluru, India1d ago
-
AI | Concept testing | Conjoint analysis | Dashboard Development | Data AnalysisSenior-level Full TimeGurgaon, India1d ago
-
Analyst, Sourcing Operations & Analytics INR 1000K-1500KContinuous Improvement | KPI | KRA | Performance Monitoring | Process ManagementMid-level Full TimeDelhi HQ, India1d ago
-
Software Engineering Manager - Java, GenAI INR 700K-1000KAI Governance | API Development | Agile | Application Modernization | Application migrationMid-level Full Time110380-IND-BENGALURU-INTL BLR Twr-1&2 CARNATION, India1d ago
-
Sr. Delivery Solutions Architect INR 3000K-3900KData Architecture | Data and AI | Distributed Systems | Executive Communication | Program ManagementHybrid work | Travel 30 percentSenior-level Full TimeBengaluru, India1d ago
-
AI-powered analytics | Business Intelligence | Change Management | Cloud Data | Cloud Data PlatformsFlexible remote friendly work arrangements | High-visibility leadership role | Inclusive collaborative cultureSenior-level Full TimeIndia2d ago
-
ARR | Business case | Business case development | Case Development | Contract ManagementAdoption Assistance | Bonuses Based on Sales Targets | Certification completion bonus | Certification reimbursement | Referral bonusesMid-level Full TimeBengaluru, India2d ago
-
Software Engineering Manager II, Google Cloud INR 1800K-3000KC# | C++ | Coaching | Code review | JavaMid-level Full TimeBengaluru, Karnataka, India2d ago
-
Data Science Lead (AI/ML Lead) -Tietoevry Create (m/f/d) INR 2500K-4500KAI Studio | AWS Bedrock | AWS Textract | Amazon SageMaker | Amazon Web ServicesSenior-level Full TimeBengaluru, KA, India2d ago
-
Tech Lead AI Engineer INR 1800K-3000KAI Evaluation | AWS Bedrock | AWS Lambda | AWS SageMaker | Agile methodologySenior-level Full TimeIndia Office2d ago
-
AVP - Business Analytics INR 2000K-2200KBusiness Strategy | Compliance | Customer Segmentation | Data Analysis | Decision ManagementExecutive-level Full TimeAMRUTHAHALLI, NH 7,INTERNATION, India2d ago
-
Business Analytics & AI Lead INR 3000K-3380KArtificial Intelligence | Azure | Azure Data | Azure Data Factory | Data FactorySenior-level Full TimeINCOK06 - Cochin - Vistaara, Door …2d ago
-
Automation | Backend Infrastructure | Data Management | Data Mining | Data PipelinesContinuing education program | Continuous learning resources | Family-friendly perks | Generous time off | Health care coverageSenior-level Full TimeIN - GURUGRAM DLF DOWNTOWN BLOCK …2d ago
-
Data Platform and AI Vulnerability and Compliance Lead INR 2500K-3500KAI Security | API Security | AWS | Adversarial Attacks | Audit managementSenior-level Full TimeBengaluru Campus 31, India2d ago