Asset & Wealth Management Operations - Marcus UK Fulfillment - Associate - Bengaluru
Bengaluru, Karnataka, India
INR 700K-1300K (estimate) Mid-level Full Time
Tasks
- Collaborate with stakeholders to resolve issues
- Compile management MI reports
- Conduct interviews and select team members
- Create executive presentations
- Create team schedules and manage staffing forecast
- Guide real time operational performance
- Identify continuity and succession opportunities
- Manage business controls and escalate incidents
- Manage team performance and address issues
- Monitor work queues and service levels
- Oversee customer service team
- Provide leadership, coaching, and development
- Recommend process improvements
- Serve as escalation point
- Track industry trends and implement best practices
- Train and coach team members
Perks/Benefits
- N/A
Skills/Tech-stack
Coaching | Customer Service | Escalation management | Executive Communication | Forecasting | Incident Management | Microsoft Excel | Microsoft Outlook | Microsoft PowerPoint | People management | Performance Management | Process Improvement | Risk Management | Service Level | Service Level Management | Staff scheduling | Stakeholder management
Education
N/A
Roles
Customer Support | Customer Support Team Lead | Lead | Manager | Operations | Operations Manager | Support Team Lead | Team Lead
Related jobs
-
Manager - Client services INR 2000K-4000KAgile | Amazon Web Services | Artificial Intelligence | Azure | Bias MitigationSenior-level Full TimeIN-AP-Hyderabad6h ago
-
Technical Program Manager, Fleet Optimization INR 1500K-3300KBusiness case | Business case development | Case Development | Chain management | Data analyticsMid-level Full TimeBengaluru, Karnataka, India8h ago
-
Assistant Manager INR 1000K-2000KCause analysis | Dashboard Development | Data Analysis | Data Visualization | Data cleaningMid-level Full TimeGurugram, Haryana, India9h ago
-
Senior-level Full TimeHyderabad, Telangana, India9h ago
-
Manager Advanced Analytics and Insights (L09) INR 850K-1250KData Mining | Data Visualization | Excel | Forecasting | PowerPointCareer advancement | Flexible work hours | Upskilling opportunities | Work from homeMid-level Full TimeHyderabad IN, India19h ago
-
Senior Manager, Vx Data Governance and Enablement INR 1500K-2500KAgile | Change Management | Curriculum Development | Data Governance | Data ManagementSenior-level Full TimeIND - Mumbai, India19h ago
-
Manager, Environmental Sustainability Data & Analytics INR 1200K-1500KData Quality | Data analytics | Environmental Sustainability | Greenhouse Gas | Greenhouse Gas ProtocolHybrid work model | Relocation support available within country if eligibleSenior-level Full TimeHyderabad (Office), India19h ago
-
Portfolio Analytics, Vice President, ISG Operations INR 3300K-4000KDerivatives | Equities | Excel VBA | Financial Services | Fixed IncomeExecutive-level Full TimeCOMMERZ III, OBEROI GARDEN CITY, India19h ago
-
Clinical Data Science Lead INR 1500K-2400KAnalytical Tools | Clinical trials | Communication | Data Analysis | Data VisualizationDisability coverage | Employee Assistance programmes | Health and Wellbeing Programmes | Learning and development opportunities | Life assuranceSenior-level Full TimeIndia, Chennai19h ago
-
Ops SRE Engineer - Manager INR 2000K-3500KAIOps | API Design | Access Control | Agentic Systems | Alert CorrelationMid-level Full TimeBengaluru, Karnataka, India19h ago
-
Mid-level Full TimeBengaluru, Maruthi Onyx - TESCO TSA, …19h ago
-
Manager - GTS - Data and Analytics Methodology team member INR 1000K-1500KAgile | Change Management | Data analytics | Data integration | Development Life CycleMid-level Full TimeHyderabad, Telangana, India1d ago
-
Data Engineer INR 1500K-2500KBacklog Management | Business Process | Business Process Mapping | Business glossary | Data ModelingMid-level Full TimeChennai, Tamil Nadu, India1d ago
-
Process Manager INR 800K-1800KAdobe Analytics | Amplitude | Customer Service | Customer service analytics | DatabricksMid-level Full TimePune, Maharashtra, India1d ago
-
Lead Data Scientist INR 3000K-4000KAWS | Azure | Classification | Clustering | Experiment designFlexibility | Health benefitsSenior-level Full TimePune City,India R1d ago
-
Mid-level Full TimeHyderabad, Telangana, India1d ago
-
AWS | Always On | Backup and Recovery | Compliance | Database ArchitectureCareer development | Follow the sun support environment | Global multicultural work environment | Mentoring opportunities | Remote workSenior-level Full TimeIndia1d ago
-
AWS Data Specialist - R01558578 INR 2000K-2750KAWS | AWS CloudFormation | AWS CodePipeline | AWS Glue | AWS LambdaSenior-level Full TimePune, Maharashtra, India1d ago
-
Lead Data Science Consultant INR 1880K-2436KAWS | Agile | Azure | Cloud Computing | Credit RiskEqual opportunity workplace | Onsite 3 days per weekSenior-level Full Time111442-IND-BENGALURU-INTL BLR BLK B3 PETUNIA, India1d ago
-
Lead Engineer INR 2500K-4800KAI Platform | Agile | Automation | Cloud Computing | Code generationAccident insurance | Certification sponsorship | Childcare assistance reimbursement | Employee assistance program | Flexible leave policySenior-level Full TimeBangalore, Velankani Tech Park, India1d ago
-
Data Platforms and AI Access Control Lead INR 2475K-3380KAI Security | API Security | Access Control | Access Management | Access deprovisioningSenior-level Full TimeBengaluru Campus 31, India1d ago
-
Lead Data Scientist INR 3000K-4000KAWS | Amazon Redshift | Azure | Decision Science | Discrete choiceAnnual leave | Employer pension contribution | Flexible benefits | Health cash plan | Income protectionSenior-level Full TimeHyderabad, International Tech Park, India1d ago
-
Lead Aiml Engineer INR 5000K-6000KAPI Development | Anomaly Detection | Artificial Intelligence | CI/CD | ClassificationSenior-level Full TimeBengaluru, Karnataka, India1d ago
-
Mid-level Full TimeIndia - Hyderabad1d ago
-
Techno Functional Data & Analytics Lead INR 1500K-2600KAI | AWS | Business Intelligence | Cloud platform | Customer SegmentationHybrid work model | Open to relocationSenior-level Full TimePerungudi, India2d ago