Account Supervisor / Owner’s Club Strategy & Program Specialist (Embedded Role)
Costa Mesa, California, United States
USD 60K-140K Senior-level Full Time
Tasks
- Align CRM communications with program experiences
- Align customer needs and expectations
- Align program with brand
- Collaborate with client teams and agency partners
- Coordinate engagement across customer touchpoints
- Define and track success metrics
- Develop cohesive customer experience across lifecycle
- Evaluate partner value opportunities
- Evaluate program effectiveness
- Integrate across CRM and digital touchpoints
- Leverage partnerships to enhance benefits
- Optimize program value proposition
- Provide insights and recommendations
- Recommend program enhancements
- Support loyalty strategy
- Support program coordination and execution
- Support test-and-learn initiatives
Perks/Benefits
Skills/Tech-stack
CRM | Customer Engagement | Customer Lifetime Value | Customer Segmentation | Lifecycle Marketing | Lifetime Value | Loyalty Program | Loyalty program design | Program Design | Retention Strategy | Test and learn
Education
N/A
Regions
Countries
States
Cities
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