Fulfillment Specialist
Salt Lake City, Utah, United States
R
USD 32K-32K (estimate) Mid-level Full Time
Tasks
- Conduct post fulfillment surveys
- Drive monthly recurring revenue
- Increase fulfillment rates
- Maintain customer communication plan
- Manage contract renewals
- Manage monthly customer check ins
- Process orders in back office system
- Refer customers to sales team for new solutions
- Resolve customer cancellations
- Send SMS email reminders to customers
- Set milestones for supplier updates
Perks/Benefits
- 401k matching
- Employee counseling
- Employee resource groups
- Flexible time off
- Health insurance
- Life insurance
- Paid Holidays
- Parental leave
- Remote work
Skills/Tech-stack
CRM | Communication | Customer Relationship Management | Customer relationship | Order fulfillment | Project Management | Relationship Management
Education
N/A
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