AI Engineer / Senior Platform Support Assistant Vice President
USD 90K-157K Senior-level Full Time
Tasks
- Automate support workflows and self healing
- Develop runbooks and SOPs with L1 L2 teams
- Drive L3 escalation for Gen AI incidents
- Ensure platform configurations meet security compliance and data governance
- Manage incidents and problem management with ITIL processes
- Monitor and optimize Gen AI workload health performance and cost
- Participate in on-call rotations
- Perform root cause analysis for outages and failures
- Provide technical guidance and mentorship
- Stay current with platform updates and deprecations
- Troubleshoot end to end architecture for Gen AI platforms
- Validate model endpoints and manage releases and rollbacks
Perks/Benefits
- N/A
Skills/Tech-stack
AI Foundry | AI Search | AKS | API Key | AWS Bedrock | AWS IAM | AWS Lambda | Amazon CloudWatch | Amazon S3 | Application Insights | Azure AI | Azure AI Foundry | Azure AI Search | Azure DevOps | Azure Entra | Azure Entra ID | Azure Monitor | Azure OpenAI | Azure OpenAI Service | Bash | CI/CD | Change Management | CloudTrail | Databricks | Delta Lake | Docker | EKS | Embeddings | Entra ID | Faiss | Git | GitHub Actions | HTTP Status Codes | IAM | ITIL | Incident Management | Jenkins | Kubernetes | Lifecycle Management | Log Analytics | MLflow | Managed Identities | Model Lifecycle | Model Lifecycle Management | Network Security | Network Security Groups | OAuth 2.0 | OpenAI Service | Pinecone | Powershell | Private Endpoint | PrivateLink | Problem Management | Prompt engineering | Python | RBAC | REST | Rate Limiting | Retrieval-Augmented Generation | Retry logic | SAS Token | Security groups | Service Level | Service Level Management | Service principals | Spark | Status codes | Terraform | Token Management | Unity Catalog | VPC | Vector Databases | Virtual Network
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
Regions
Countries
States
Cities
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