Assoc Director, Field Medical CRM Optimization
US159 NJ Titusville - 1125 Trenton-Harbourton Rd, United States
USD 137K-235K Executive-level Full Time
Tasks
- Develop CRM roadmaps
- Execute system administrative updates
- Integrate external data and analytics
- Lead account management and profiling projects
- Lead field tool training and support programs
- Manage IT system change delivery
- Measure ROI of AI capabilities
- Oversee issue escalation and adoption
- Participate in omnichannel requirements gathering
- Partner on engagement and field alignment changes
- Perform testing and support launch
- Present new ideas for business efficiency
- Recommend solutions for new capabilities
- Translate business requirements into processes
Perks/Benefits
- N/A
Skills/Tech-stack
AI Automation | Account Management | Account Planning | Administrative Change Management | Capacity Planning | Catalog management | Change Management | Customer Relationship Management | Customer relationship | Data Analysis | Data integration | HCP Universe | Intelligent orchestration | Omnichannel | Power BI | Product Catalog | Product Catalog Management | Profiling | Project Management | Relationship Management | Reporting and Analytics | Salesforce | Segmentation | Tableau | Testing | Training delivery | User adoption | Veeva | Veeva Link
Education
Roles
Regions
Countries
States
Cities
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